Hoofpicks.com

For Organizers

1. How do I sign up to be an event organizer?
You can either sign up using our secure registration form at http://www.hoofpicks.com/register/register.php, or call us at 802.436.1910.

2. Is Hoofpicks.com free to use?
Hoofpicks.com is free to event organizers. Our only fee is a 6% transaction fee for all credit card entries. For events hosted by our Premium members, this fee is reduced to 3%.

3. How does Hoofpicks.com make money?
Hoofpicks.com charges a 6% transaction fee for all credit card entry charges. That means that if an event has a $50 registration fee, we charge a non-refundable $3 transaction fee, making the cost to each participant $53. For events hosted by our Premium event organizers, this fee is reduced to 3%.

4. Do you share or publish my personal information?
We do publish the name, phone number, and email address of event organizers on each event's web pages. This is so that prospective event participants can contact organizers with any questions. All other personal information is kept completely confidential.

5. How do I put my event online?
Once you are registered as an organizer, simply log in with your email address and password, and then click "Create a new event". You also will probably want to enter facility information, by clicking "Create a new facility". That's it - your event now has a home page on Hoofpicks.com.

6. How do I upload photos?
First, make sure that the photo is on your computer, and a gif or jpeg file that is less than 2MB. The log on to Hoofpicks.com, view your event, and click "Photos" from the navigation on the left hand side. There is a maximum of 24 photos per event. At the bottom of the photos page is a button which says "Browse". Click that, and then choose the photo on your computer that you would like to upload. You can also enter a title and description to go with the photo, although this is optional. Finally, click "Submit". This may take a few minutes, depending on the type of internet connection that you have, and the size of the file. If you are having trouble, or if you would like to upload a format of a different formate, please email the photo to us and we will do it for you.

7. How do I use my barn's (or group's) logo?
In order to use our form to send us a logo, you logo must be an image of type "gif" or "jpeg". You can upload a maximum of 6 logos. So that the image fits within our pages, the logos will be resized to a maximum width and height of 85 pixels. For best results, please send us the highest resolution logo that you have. If you have one in another format, please send it to support@hoofpicks.com.

To use the form, first make sure your logo is on your computer, and a gif or jpeg file. Next, log on to Hoofpicks.com, and click "Your Logos" from the Organizer Tools section on the left hand side. Under "Add a new Logo", click "Browse" and choose the logo file on your computer. Then click "Submit". This may take a few minutes, depending on the type of internet connection that you have and the size of the file. If you are having trouble, please email the logo to us and we will do it for you. Or, if you only have a printed copy of your logo, you can mail it to us at 30 Ocean View Drive, Hartland, VT 05048. Please include your name and email address with the logo.

8. I have put my event online - how can my friends access it?
Your friends can view your event's site online by going to Hoofpicks.com, and then searching for the event from the home page. Or, if you know your event ID, they can go directly to "http://www.hoofpicks.com/guest/event.php?eid=xyz", where "xyz" is your event ID number.

9. How do I receive participant's payments?
Once registration is closed, Hoofpicks.com will send you a check for your online registrations. At any time you can view the registration payments that we have received for your event by logging on to Hoofpicks.com, clicking on the event, and then clicking "View Payments" from the menu on the left.

10. My event has been cancelled. How are registration fees refunded?
You are responsible for refunding registration fees to your participants. Hoofpicks.com will send you a check for your online registrations after the event has been cancelled, but it is up to you to refund the payments. Hoofpicks.com will not refund the transaction fee to the participants.

11. What about liability release forms?
You can enter your facility's liability release form online, or send us a copy and we will be happy to enter it for you. If you do not have an up-to-date or complete release, you can purchase one from our partner, U.S. Legal Forms. They are available for every state, and typically cost only $12. Once we have your liability release in our database, it will be included as part of the online entry process, and you will not have to collect printed signed forms for your event.

12. What is the relationship of Hoofpicks.com to my event?
Hoofpicks.com is a provider of organizational and administrative services for equestrian events. UNDER THE LAWS OF MOST STATES, SPONSORS, ORGANIZERS AND PROVIDERS OF HORSE CLINICS, RIDING LESSONS, HORSE SHOWS AND COMPETITIONS ARE NOT LIABLE FOR INJURY OR DEATH OF A PARTICIPANT. THESE LAWS RECOGNIZE THAT THERE ARE INHERENT RISKS IN HORSE RELATED ACTIVITIES AND RIDERS AND PARTICIPANTS ARE PRESUMED TO ASSUME THOSE RISKS BOTH FOR THEMSELVES AND THEIR CHILDREN.